Delivery of publications

If you have any problems with your order, or your order hasn't arrived, please contact or call 020 3535 7090.

As our information is based on the UK health service, we do not deliver information outside of the UK. If you live in Ireland or overseas, all of our information is available to download.

Orders for people affected by pancreatic cancer

We will aim to process within two working day. If you don’t receive it within 5 working days, or you have any questions about your order or our information, please email us at

For information and support you can speak to one of our specialist nurses on our Support Line. Call free on 0808 801 0707 or email

Orders for health professionals

We will aim to process your order in five working days. If you don’t receive it within 10 working days, please contact us at or 020 3535 7090